Subscribe Free
in Air Transport

UAE travellers prioritising safety records says Turkish Airlines survey

Posted 20 December 2016 · Add Comment

A 'Future of Air Travel' survey carried out by Turkish Airlines (TRK) on a cross-section of travellers flying different carriers from the UAE has revealed that an overwhelming majority of passengers – 94% - from the Emirates say they check an airline's safety record to gauge its reputation when booking tickets.

Survey respondents were questioned on various topics, including cabin and washroom cleanliness, friendly and attentive staff, wider seat space, catering on board, increased sense of security and variety of welcome drinks.   

Almost two-thirds – 65% - of those surveyed said they would prefer more comfortable seats, while 94% said they would be satisfied by wider seats in economy class. 

Emre Ismailoglu, TRK’s general manager, Dubai and Northern Emirates, Turkish Airlines, said the survey results were key indicators of where the bar needs to be raised within the aviation sector.

Catering emerged as a major concern for most UAE travellers who would prefer a wider variety of menu options. Over 84% said they would like to choose from several options rather than receive  standard fare. 

The findings also provided insights on flight preferences of UAE passengers. Some 55% said they took long-haul flights, 44% bookedd medium-haul flights and around 20% booked short haul flights.   The majority of passengers – 88% - booked their flights themselves and online and of those, 61% use online comparison fare sites. Again a majority – 88% - said that a screen panel in the seat back is a priority for them.


* required field

Post a comment

Other Stories
Latest News

UK travellers heading to Tunisia should ensure travel insurance

Following news Thomas Cook has joined TUI in reintroducing Tunisian holidays from February 2018, travel insurance technology expert Aquarium Software is advising holidaymakers planning a trip to Tunisia this Easter that

Emirates wins three Passenger Choice Awards at APEX Asia

Emirates received three Regional Passenger Choice Awards for Best Entertainment in the Middle East, Best Inflight Wi-Fi in the Middle East, and the Best Overall Experience in the Middle East at the 2018 APEX Passenger Choice Awards

Tiger wants the Russians to roar

Tiger Aviation Services (TAS) started its ground-handling services with just four staff in a small office at Cairo International Airport nearly three decades ago

Sky Prime licensed for part 151 to operate ground handling services

Sky Prime has become the first Saudi private aviation company licensed the part 151 to operate ground handling services.

Etihad and SWISS sign codeshare

Etihad Airways and Swiss International Air Lines (SWISS) have launched a new codeshare partnership with bookings effective immediately.

Emirates flight lands at newly inaugurated Muscat International

Emirates landed a scheduled commercial flight at the newly inaugurated passenger terminal at Muscat International Airport last night.

See us at
Aviation Africa BT18418Global Aerospace BT2018Istanbul Airshow BT22018MEBAA BT2018ArabianTravelMkBT250418BIAS BT271017161118AirportShow BT1502090518SOFEX BT2018