Subscribe Free
in Defence

Thales to develop defence service centre in Abu Dhabi

Posted 16 November 2017 · Add Comment

Thales is to establish a dedicated UAE Defence Service Centre in Abu Dhabi, with the goal of being closer to its customers and to offer a consolidated suite of services.

The Defence Service Centre will bring together and develop the existing UAE based Thales expertise. The Centre will also provide training and transfer of knowledge to enhance Thales’ support to the UAE Armed Forces.
The new Service Centre will serve all divisions of the UAE Armed Forces and will span across the entire Thales portfolio of solutions. The centre will ensure prompt and efficient service to promote satisfaction, build loyalty and drive Thales’ long-term growth.:
• With Arabic and English-speaking capabilities, a call centre will help initiate customer requests in real time. There will also be a dedicated support desk with a pool of professionals to provide general and specialised support.
• The contact centre will deliver front office functions, as well as back office functions, such as procurement, spares, consumables & repairs, inventory management, shipping, customs, logistics chain management, installed base management and other customer support related activities.
• A major step in Thales’ growth in the region, the UAE Defence Service Centre will also host technical workshops and training to its customers.
With the Defence Service Centre, Thales will further develop its local teams and expertise, elevating the level of efficiency in project delivery, and the long-term local support for its UAE customers.

* required field

Post a comment

Other Stories
Latest News

A man with a tourism plan

EgyptAir Holding Company’s tourist arm – Karnak – is working hard to put the country firmly back on the visitor map. Gamal ElGazzar, VP tourism, explains the steps it needs to take.

UK travellers heading to Tunisia should ensure travel insurance

Following news Thomas Cook has joined TUI in reintroducing Tunisian holidays from February 2018, travel insurance technology expert Aquarium Software is advising holidaymakers planning a trip to Tunisia this Easter that

Emirates wins three Passenger Choice Awards at APEX Asia

Emirates received three Regional Passenger Choice Awards for Best Entertainment in the Middle East, Best Inflight Wi-Fi in the Middle East, and the Best Overall Experience in the Middle East at the 2018 APEX Passenger Choice Awards

Tiger wants the Russians to roar

Tiger Aviation Services (TAS) started its ground-handling services with just four staff in a small office at Cairo International Airport nearly three decades ago

Sky Prime licensed for part 151 to operate ground handling services

Sky Prime has become the first Saudi private aviation company licensed the part 151 to operate ground handling services.

Etihad and SWISS sign codeshare

Etihad Airways and Swiss International Air Lines (SWISS) have launched a new codeshare partnership with bookings effective immediately.

TAA SK0902311218
See us at
ArabianTravelMkBT250418Aviation Africa BT18418Istanbul Airshow BT22018MEBAA BT2018Global Aerospace BT2018BIAS BT271017161118SOFEX BT2018AirportShow BT1502090518