Subscribe Free
in Defence

Thales to develop defence service centre in Abu Dhabi

Posted 16 November 2017 · Add Comment

Thales is to establish a dedicated UAE Defence Service Centre in Abu Dhabi, with the goal of being closer to its customers and to offer a consolidated suite of services.


The Defence Service Centre will bring together and develop the existing UAE based Thales expertise. The Centre will also provide training and transfer of knowledge to enhance Thales’ support to the UAE Armed Forces.
The new Service Centre will serve all divisions of the UAE Armed Forces and will span across the entire Thales portfolio of solutions. The centre will ensure prompt and efficient service to promote satisfaction, build loyalty and drive Thales’ long-term growth.:
• With Arabic and English-speaking capabilities, a call centre will help initiate customer requests in real time. There will also be a dedicated support desk with a pool of professionals to provide general and specialised support.
• The contact centre will deliver front office functions, as well as back office functions, such as procurement, spares, consumables & repairs, inventory management, shipping, customs, logistics chain management, installed base management and other customer support related activities.
• A major step in Thales’ growth in the region, the UAE Defence Service Centre will also host technical workshops and training to its customers.
With the Defence Service Centre, Thales will further develop its local teams and expertise, elevating the level of efficiency in project delivery, and the long-term local support for its UAE customers.
 

* required field

Post a comment

Other Stories
Advertisement
Latest News

Safran breakthrough channels communication to a new level

Communications technology provides answers for improving the safety, efficiency and cost of line and base maintenance operations. Chuck Grieve has been finding out more.

Emirates Airline Foundation recognised for its global humanitarian efforts

The Emirates Airline Foundation has been recognised by the UAE Ministry of Foreign Affairs and International Cooperation (MoFAIC) for its outstanding humanitarian and outreach projects and work that spans the globe.

Embraer to make impact with debuts at EBACE

Embraer will debut the Phenom 100EV business jet at the European Business Aviation Conference and Exhibition (EBACE) in Geneva, Switzerland, from May 29 to May 31.

Qatar Airways touches down at London Gatwick Airport

Qatar Airways has commenced flights to London Gatwick Airport.

Dubai Airports rolls out first cloud based Flight Information Display Solution

Dubai Airports, in partnership with Samsung Electronics and AirportLabs has rolled out an advanced cloud-based Flight Information Display solution along with System on Chip (SoC) display technology at Dubai International (DXB) and

The delayed Muscat International Airport has now arrived

Oman Airports Management Company (OAMC) successfully opened the new passenger terminal building at New Muscat International Airport last month, as it overcame a plethora of delays over the last two years.

TAA SK0902311218
See us at
Cargo BT1004091018Istanbul Airshow BT22018MEBAA BT1004121218ASDubai BT1004091018GATM BT1004061118BIAS BT271017161118EBACE 2018