Subscribe Free
in Events

Royal Jordanian awarded Four Stars in Global APEX Awards

Posted 27 September 2017 · Add Comment

The Airline Passenger Experience Association (APEX) awarded Royal Jordanian the “2018 Four-Star Major Regional Airline” accolade on September 25, 2017, during the APEX EXPO Awards Ceremony in Long Beach, California, US.


The Official Airline Ratings, the industry’s first rating program, is based solely on the airline’s passengers' verified feedback, using the TripIt mobile app that is used by millions of air travelers worldwide.

First, passengers rated their overall flight experience and then were given the opportunity to provide ratings in five subcategories: seat comfort, cabin service, food and beverage, entertainment and Wi-Fi.

RJ President/CEO Stefan Pichler said: “We are pleased to be awarded by one of the airline industry’s highly regarded rating programs, carried out by APEX, with a view to enhancing the passenger experience through its influential community. I would like to thank each and every one at our airline for their relentless efforts that led to attaining such a prestigious award.

“Royal Jordanian is now implementing its turnaround plan, one of whose pillars is to be a consumer champion for all our guests. To this end, we are now improving our air and ground services, including by changing our food concept, enhancing the meals offered on board our flights to all destinations.

"The improvement in our services, along with our modern fleet of aircraft, wide international network and robust connectivity, are great contributors to this recognition, which we are all proud of. Thank you, RJ guests, for your valuable, fair evaluation,” Pichler concluded.

* required field

Post a comment

Other Stories
Latest News

Etihad and SWISS sign codeshare

Etihad Airways and Swiss International Air Lines (SWISS) have launched a new codeshare partnership with bookings effective immediately.

Emirates flight lands at newly inaugurated Muscat International

Emirates landed a scheduled commercial flight at the newly inaugurated passenger terminal at Muscat International Airport last night.

Turkish Airlines adds Samarkand to its route network

Turkish Airlines has added Samarkand in Uzbekistan to its flight network.

Reaching nilestones

Nile Air, Egypt’s largest privately owned airline, is exploring several avenues to ensure its continued growth in the challenging economic climate. Alan Dron reports.

Kuwait to drive new era in global geopolitics and growth with Northern Gulf Gateway project

The first session of the Kuwait Investment Forum 2018 (KIF 2018), on ‘Investing for the Future Kuwait’ presented a bold statement in global geopolitics from Kuwait through the ambitious Northern Gulf Gateway, an integrated flagship

Interflight Middle East welcomes Falcon 2000

Interflight has expanded into the Middle East with a Falcon 2000 under sales and marketing agreement. Newly refurbished in 2017, both interior and exterior, the Falcon 2000 will be available from Europe and Middle East.

Aviation Africa SK18418
See us at
AirportShow BT1502090518SOFEX BT2018Global Aerospace BT2018MEBAA BT2018Aviation Africa BT18418ArabianTravelMkBT250418Istanbul Airshow BT22018BIAS BT271017161118