Subscribe Free
in Flight Services & Support

RJ and Zain sign strategic cooperation agreement

Posted 13 April 2015 · Add Comment

Royal Jordanian and Zain have signed a cooperation agreement to enhance the services offered to customers of both companies.

RJ President/CEO Captain Haitham Misto and Zain CEO Ahmad Hanandeh signed the agreement at Zain Innovation Campus (ZINC).

Under the terms of the agreement, Zain is to provide its services and offers to RJ passengers, including Wi-Fi Internet services, and advanced payment solutions to the RJ passengers, who are Zain customers.  

Zain will also provide exceptional services to its customers who are RJ passengers that guarantee a seamless travel experience, be it before or during their journey. Both RJ and Zain will coordinate for further engagements in luggage tracking devices, mobile application, boarding pass devices and CIP lounge facilities. Meanwhile, RJ will give privileges to Zain VIP customers who are Royal Plus members.   

Hanandeh said: “The fruits of this partnership will have a great impact on Zain customers, and the services that we will provide them is a kind of gratitude for their trust in Zain. We pledge that we will always offer unique and distinguished services to our customers, not only by providing top-notch communication and added-value services, but also to improve the life style.” 

He added that last year Zain opened its VIP lounge at Queen Alia International Airport. The lounge is equipped with high-tech solutions and technology that offers customers utmost comfort and ease while waiting for their flights.  

Captain Misto said that RJ is pleased to cooperate with a leading telecommunications company in the region. He pointed out that this agreement comes in line with RJ’s keenness to improve its services to passengers and develop solutions to facilitate travel procedures on ground and in the air.  

He added that the mission of both RJ and Zain, two top Jordanian organizations, is to pay great care to their customers, offering them privileges that meet the highest standard of customer satisfaction.

Captain Misto highlighted the fact that RJ is constantly endeavoring to improve its passenger and cargo services, and boost comfort in all the airline’s offerings. 

 

 

* required field

Post a comment

Other Stories
Advertisement
Latest News

Embraer to make impact with debuts at EBACE

Embraer will debut the Phenom 100EV business jet at the European Business Aviation Conference and Exhibition (EBACE) in Geneva, Switzerland, from May 29 to May 31.

Qatar Airways touches down at London Gatwick Airport

Qatar Airways has commenced flights to London Gatwick Airport.

Dubai Airports rolls out first cloud based Flight Information Display Solution

Dubai Airports, in partnership with Samsung Electronics and AirportLabs has rolled out an advanced cloud-based Flight Information Display solution along with System on Chip (SoC) display technology at Dubai International (DXB) and

The delayed Muscat International Airport has now arrived

Oman Airports Management Company (OAMC) successfully opened the new passenger terminal building at New Muscat International Airport last month, as it overcame a plethora of delays over the last two years.

Etihad turns to Boeing to enhance crew satisfaction and improve efficiency

Etihad Airways has contracted Boeing Global Services to provide multiple crew management solutions to support the planning and operation of the airline's 7,500 crewmembers.

Etihad Aviation Group to donate 150,000 meals to charity every year

Etihad Aviation Group has launched a community programme that will deliver 400 meals per day to charity. The initiative will be held throughout 2018 and beyond, with approximately 150,000 meals to be donated every year.

TAA SK0902311218
See us at
EBACE 2018ASDubai BT1004091018BIAS BT271017161118Cargo BT1004091018Istanbul Airshow BT22018MEBAA BT1004121218GATM BT1004061118