Subscribe Free
in Technology

Oman Airports Management Company selects Everbridge to provide critical messaging support

Posted 6 December 2017 · Add Comment

Everbridge has announced a multi-year agreement with Oman Airports Management Company (OAMC) as the ACI Airport Exchange Conference & Exhibition 2017 (5-7 December) gets underway.

Muscat International Airport utilises Everbridge’s Critical Event Management platform to streamline its communication procedure in the result of an incident or emergency situation. The Everbridge platform replaces time consuming, manual call-out procedures previously in place to notify key stakeholders during a critical event.

With the new platform in place, the airport is implementing an alert notification structure that directly reflects the existing 12 emergency codes of the airport emergency plan. These codes allow the Master Control Center of the Airport and the Airport Emergency Services to categorize incidents and pre-determine which specific recipients should be notified via mobile app, SMS, voice message or email when an emergency or major incident occurs, automating a process previously done manually. This allows OAMC to fulfil its regulatory requirements to notify emergency services, airport operation teams, key government departments and airlines and ground handlers servicing the airport, while reaching a much wider circle of responders at a fraction of the speed than the legacy system allowed.

Nicolas Novacek, Senior Master Control Centre Manager at Oman Airports Management Company commented: “As a vital part of Oman’s infrastructure, the safety of our passengers and staff is clearly paramount. With Everbridge’s platform now in place we have been able to centralise our communications and speed up the entire process to ensure that the right messages reach the right people at the right time in the case of a critical event. We are also in initial discussions with Everbridge about adopting this technology at Salalah International Airport and our other regional airports as well.”

Jaime Ellertson, CEO & Chairman, Everbridge, said: “Everbridge works with the 25 busiest airports in North America, so our experience and credibility in supporting vital transit hubs is well established. All of these operations require robust procedures in place to secure the safety of travelers and ensure staff are able to mobilise an effective response plan in the face of a significant threat or major incident. We are extremely pleased to be supporting Oman Airports Management Company with automating this process and increasing the speed with which it can manage and react to incidents.”

* required field

Post a comment

Other Stories
Latest News

A man with a tourism plan

EgyptAir Holding Company’s tourist arm – Karnak – is working hard to put the country firmly back on the visitor map. Gamal ElGazzar, VP tourism, explains the steps it needs to take.

UK travellers heading to Tunisia should ensure travel insurance

Following news Thomas Cook has joined TUI in reintroducing Tunisian holidays from February 2018, travel insurance technology expert Aquarium Software is advising holidaymakers planning a trip to Tunisia this Easter that

Emirates wins three Passenger Choice Awards at APEX Asia

Emirates received three Regional Passenger Choice Awards for Best Entertainment in the Middle East, Best Inflight Wi-Fi in the Middle East, and the Best Overall Experience in the Middle East at the 2018 APEX Passenger Choice Awards

Tiger wants the Russians to roar

Tiger Aviation Services (TAS) started its ground-handling services with just four staff in a small office at Cairo International Airport nearly three decades ago

Sky Prime licensed for part 151 to operate ground handling services

Sky Prime has become the first Saudi private aviation company licensed the part 151 to operate ground handling services.

Etihad and SWISS sign codeshare

Etihad Airways and Swiss International Air Lines (SWISS) have launched a new codeshare partnership with bookings effective immediately.

TAA SK0902311218
See us at
AirportShow BT1502090518Global Aerospace BT2018MEBAA BT2018Istanbul Airshow BT22018BIAS BT271017161118SOFEX BT2018Aviation Africa BT18418ArabianTravelMkBT250418