Subscribe Free
in Flight Services & Support

Oman Air's Sindbad programme processes missing miles claims in real-time

Posted 11 July 2014 · Add Comment

Oman Air has made it easier for its Sindbad members to claim their missing miles, following the introduction of a real-time 'Missing miles claim' function on the airline's website at sindbad.omanair.com.

Occasionally, for a variety of reasons, Sindbad miles do not get registered to members’ accounts and members have to claim for these retroactively. With this improvement, members can submit these claims online and they will be processed instantly in real-time, Accepted claims will be updated in member’s account immediately. If claims are rejected, members will be notified of the reason for the decision straight away.

The process is very simple. All that the members have to do is enter their ticket number, together with a minimal amount of additional information, into the online ‘Missing miles claim’ form and click submit.
 
Abdulrazaq Alraisi, chief commercial officer at Oman Air, said: “With the introduction of real-time missing miles claims processing, Oman Air’s Sindbad members can now submit miles claims online and know the status of their claims immediately, making the experience faster, simpler and hassle free.
 

"This is just the latest step that Oman Air has taken in increasing the ease, convenience and choice that we offer to our most valued customers.”
 

* required field

Post a comment

Other Stories
Advertisement
Latest News

GDC Middle East awarded contract by Sierra Nevada Corporation

GDC Middle East has been awarded a sub-contract by U.S. contractor, Sierra Nevada Corporation (SNC) to upgrade King Air 350 aircraft to Special Mission (ISR) aircraft.

Dubai Airshow: Turkish Technic and SAEI consolidate maintenance partnership

Turkish Technic. and SAEI (Saudia Aerospace Engineering Industries) signed an MoU during the Dubai Airshow.

Dubai Airshow: Saudia and Panasonic sign for 35 aircraft IFE deal

Saudi Arabian Airlines (Saudia) and Panasonic Avionics Corporation (Panasonic) have announced a new 35-aircraft commitment for inflight entertainment across the carrier's short haul fleet.

Dubai Airshow: Air Arabia selects AFI KLM E&M for CFM56-5B engine support A320 fleet

Air Arabia has signed a long-term, full engine support contract for its growing Airbus A320 fleet with Air France Industries KLM Engineering & Maintenance (AFI KLM E&M), a major multi-product MRO (Maintenance, Repair, Overhaul)

SAEI calls on AFI KLM E&M 787 expertise

Saudia Aerospace Engineering Industries (SAEI) has signed an agreement with AFI KLM E&M for full component support for a fleet of Boeing 787-9s.

Jet Aviation adds six business jets to its Middle East fleet

Jet Aviation has reported growth in the Middle East as it celebrated its 50th anniversary at the Dubai Airshow this week.

TAA SK 12MTHS16
See us at
AIME BT1204240118Aviation Africa BT18418BIAS BT271017161118Aviation Show 267291117Istanbul Airshow BT 2018AAS2017_BT0711061217Global Aerospace BT28218