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Gulf Air signs technology agreement with Sabre

Posted 13 February 2017 · Add Comment

Sabre has signed a new agreement with the Kingdom of Bahrain's national carrier, Gulf Air, to provide an expanded portfolio of core passenger services technology covering reservations, departure controls and all other aspects that touch passengers directly.


For the past two decades, Gulf Air has been using SabreSonic core reservations and departure control systems to conduct the most critical services ranging from sales of tickets to checking in passengers on flights. Under this new agreement, Sabre will continue providing the latest development and cutting edge trends in its technology solutions to Gulf Air, giving the airline access to an expanded portfolio of progressive technologies including state of the art passenger re-accommodation and mobile concierge services.

“It is clearly evident that Gulf Air is enjoying much greater success and has a clear path for continued growth over the coming years,” said Dino Gelmetti, vice president Airline Solutions EMEA, at Sabre. “Sabre is proud to have played an integral role in its turn-around strategy by providing robust, reliable and flexible technology that forms an essential foundation for streamlining its operations, reducing costs and increasing revenue. We look forward to continuing to support Gulf Air in what continues to be an important and exciting period of change and growth.”

Gulf Air Chief commercial officer, Ahmed Janahi commented: “We continue to invest in and focus on enhancing the passenger experience and doing so via a multi-faceted approach that includes cutting edge technology solutions to make the entire travel experience a more convenient and comfortable one for Gulf Air passengers. We are pleased to utilise an expanded range of solutions provided by Sabre, geared towards increasing passenger satisfaction and giving them greater control over their travel.” 

Gulf Air director of information technology Dr Jassim Haji said: “At Gulf Air we deploy state of the art technological solutions according to the latest trends in the aviation industry. In such a dynamic environment, e-distribution channels and offer personalization and self-service features to passengers. We are partnering with Sabre to adopt new trends and realise their benefits and increase the satisfaction of our passengers.”

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