Subscribe Free
in Flight Services & Support

Etihad Airways teams up with lifestyle concierge service provider Ten Group

Posted 19 August 2015 · Add Comment

Etihad Airways has teamed up with leading global concierge service provider Ten Group to serve the unique needs of guests travelling in The Residence by Etihad, onboard the airline's Airbus A380 fleet.

Ten Group will provide a specially trained Etihad Lifestyle Concierge team who will work closely with the airline’s London Savoy-trained Residence by Etihad Butlers. Utilising intelligent systems, global support and unmatched supplier relationships, the Etihad Lifestyle Concierge team will deliver a personalised and discreet experience, providing access to a range of services including dining reservations, entertainment bookings, special events, destination information and lifestyle services. 

Peter Baumgartner, Etihad Airways’ chief commercial officer said: “We have chosen to collaborate with a provider possessing the global reach and expertise which meet the demands and expectations of our most discerning guests. With the launch of the Etihad Lifestyle Concierge, in partnership with Ten Group, we are taking luxury airline travel to levels never experienced before. 

“Whether it is for a last-minute booking at a top London restaurant, tickets for a Broadway show, or even the purchase of a rare blue diamond, our fully connected fleet will enable us to assist guests staying in the Residence by Etihad with their requirements immediately, 24 hours a day, at 35,000 feet, and with the most professional levels of service.” 

Toby Gauvain, managing director international at Ten Group, said: “Building a strong network of trust between our dedicated lifestyle manager team and our valued clients is integral to ensuring we are the world leaders in concierge services. 

“Discerning guests travelling in the incredible Residence by Etihad will be provided with bespoke lifestyle solutions, delivered with the utmost discretion, convenience and sophistication no matter where they are flying in the world.”

* required field

Post a comment

Other Stories
Advertisement
Latest News

Mohammed Bin Rashid Space Centre launch second edition of Explore Mars Competition

Mohammed Bin Rashid Space Centre, the entity in charge of designing, implementing and supervising all the phases of the Emirates Mars Mission- Hope mission under the supervision of the UAE Space Agency, has announced the launch of the

Gulf Air goes daily to Istanbul

Gulf Air will introduce a permanent increase to its Istanbul service with daily flights on the route effective early November 2017.

Etihad Airways offer automated credit card payment plans

Etihad Airways has become the first airline in the region to offer fully automated credit card Installment payment plans after partnering with PayFort, the leading online payment service provider in the Arab world.

Gulfstream Aerospace marks five-year anniversary of G650 Type Certification

Gulfstream Aerospace has recently marked the five-year anniversary of the Gulfstream G650's type certification by the Federal Aviation Administration (FAA) with a look back at the aircraft's esteemed history.

Gogo Business Aviation goes global with High-Speed Satellite Connectivity Service

Gogo Business Aviation is expanding its reach to become a global provider with the announcement of a high throughput satellite service for business aviation.

How Avionav is switching on the lights in Tunisia

Tunisia is growing its own indigenous aircraft manufacturing business and is now looking for wider market reach, as Vincent Chappard discovers.

TAA SK 12MTHS16
See us at
Commercial Aircraft Financing BT2017Global Aerospace BT28218Aviation Show 267291117AIME BT1204240118DAS BT1105161117DIAC BT1105121117DASAS BT3006161117Aviation Africa BT18418AIMA Africa 2017