Subscribe Free
in Business Aviation

Embraer Executive Jets retains top ranking in customer support

Posted 4 August 2017 · Add Comment

Embraer Executive Jets has been placed first in customer support, according to Aviation International News' 2017 Product Support Survey.

The company retained its leadership position, receiving a score of 8.4 out of a possible 10, for new and preflown business jets. Last year Embraer achieved this same rating, the highest-ever combined overall average in the industry.

"With a customer centric focus, we are constantly looking for ways to offer the best value to the market. To be ranked first in product support year-after-year reflects our continued commitment to providing our customers with the level of support they expect. We are grateful for the confidence shown by our over 700 customers who fly a fleet of more than 1,100 aircraft in over 70 countries," said Michael Amalfitano, President & CEO, Embraer Executive Jets. "We won’t stop here though.  With our new business unit, Embraer Services and Support, bringing together new capabilities from each of Embraer's business segments, we will be able to offer our customers an even better experience, with a broader portfolio of solutions."


* required field

Post a comment

Other Stories
Latest News

Living in the city...on Mars

The United Arab Emirates has aspirations that are literally out of this world when it comes to its space industry. In fact, as Steve Nichols reports, it has its eyes firmly fixed on Earth’s nearest neighbour – Mars.

RJ to resume flights to Erbil and Sulaymaniyah

As of April 1, 2018, Royal Jordanian (RJ) will resume its scheduled flights between Amman and each of Erbil and Sulaymaniyah, in northern Iraq.

Pilot schemes to do away with the pilot…

‘Autonomous’ is one of the buzzwords around the industry, as scientific and technical advances come together to convert the science fiction staple of unmanned, passenger-carrying aircraft into science fact. Alan Dron has been

Emirates SkyCargo awarded Cargo iQ certification through external audit

Emirates SkyCargo was presented with its Cargo iQ certification at the World Cargo Symposium in Dallas, Texas, USA.

GE9X engine that will power Boeing’s 777X goes airborne

The GE9XTM engine lifted off on March 13 under wing of GE Aviation's 747 flying testbed in Victorville, California, for its first flight test.

Qatar Airways wins four awards at APEX Passenger Choice Awards Ceremony

Qatar Airways has been awarded the APEX Passenger Choice award for ‘Best Overall Airline: Middle East’; ‘Best Food and Beverage: Middle East'; 'Best Cabin Service: Middle East’; and ‘Best Seat Comfort: Middle East’ by the Airline

TAA SK0902311218
See us at
MEBAA BT2018SOFEX BT2018AirportShow BT1502090518Istanbul Airshow BT22018BIAS BT271017161118Global Aerospace BT2018ArabianTravelMkBT250418Aviation Africa BT18418